Frequently Asked Questions

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Join the millions of happy people

finding their next trip on Travelstride

4.61 Avg. Rating

Cathy

The wide selection of trips, as well as travel groups, is a real plus. I like being able to set specific parameters to meet my needs: group size, trip length, price range, date range, degree of physical level, and of course the savings! My Wish List is growing and I need to get busy and select a trip soon. Enjoy, Stride Travel! 

 

” 

Margaret K

Stride was great, handling our recent trip to Egypt. They were polite, accurate, responsive, and professional. I love their rebate, too! I highly recommend them to you for your travel needs. 

 

” 

Annette

Extremely helpful information regarding planning a trip to Italy with lots of assistance on how to choose a tour company. Learned about tour companies I hadn't heard of before. Great tool for traveling 

 

” 

What is Travelstride?
Travelstride is the #1 community marketplace for extraordinary world travel, made easy. We host more than 50,000 expert-planned trips - from group tour packages, to expedition cruises, to independent adventures. With itineraries across every continent planned by 1,000+ of the best local experts and global companies, everyone can find the perfect trip for their style and budget. Powered by expert advice and real traveler reviews, the Travelstride community enables travelers of all stripes to explore the world with curiosity, confidence, and connections.
How does FlexiPass work?

It’s a simple process designed to bring you peace of mind and flexible travel choices

  1. Choose the FlexiPass value that works best for you and your trip budget.

  2. Find the perfect vacation offered by participating Travel Companies on Travelstride FlexiPass marketplace.

  3. Submit your FlexiPass transaction ID and chosen trip to begin the redemption process.

  4. Redeem your FlexiPass for the trip of your choice by January 1st, 2023.

Have a question? Email us or give us a call 844-686-1327

What can I book?
Travelers can choose from a wide variety of different trip options offered by the participating travel companies.
  • Group Tours
  • Small Group Tours
  • River Cruises
  • Small Ship Cruises
  • Private Guided Trips
  • Self-guided / Independent Trips
  • Vacation / Holiday Packages
Who can I book with?
Travelstride has partnered with some of the best tour operators that design itineraries all over the world. New brands are added every week. To see the full list of current redemption partners click on the link below.
Redemption Partners
Where can I travel?

The world is slowly reopening, and in time international travel will be back, better and stronger than ever. However there are still many countries where it is currently not advisable to travel.

For an up to date list, check out our guide to current travel restrictions and advisories.

How is this risk free?

We understand that in these times of uncertainty, making travel decisions comes with some trepidation. Here is why you can purchase FlexiPass with confidence.

  • You can cancel ANYTIME. Get a 100% refund if you cancel within 90 days. If you cancel after 90 days there is a small cancellation fee.*

  • No hidden strings attached. The only limitations are: Only one FlexiPass can be redeemed per trip reservation per person. FlexiPass redemptions are not combinable with other Travelstride member savings offers.

  • We have extended the window of redemption to January 1st, 2023 to ensure maximum flexibility for safe and accessible travel options.
Terms and Conditions
  1. FlexiPass can only be redeemed when used with participating travel companies.
  2. The FlexiPass 21/22 must be redeemed by January 1st, 2023, after which time they will expire. Note that the actual date of travel may start through December 31st, 2023. 
  3. Each person or entity may only purchase a maximum of 10 FlexiPasses per calendar year.
  4. Only one FlexiPass can be applied per trip per person.
  5. Cannot be combined with Travelstride general Member Savings benefits, Stride Select,  or other rebates unless a specific offer explicitly mentions they can be combined.
  6. After redemption of a FlexiPass with a selected FlexiPass partner company, the responsibility for arranging and executing the trip lies directly with the tour operator or travel company. This includes any rescheduling or itinerary changes.
  7. Once you choose to redeem a FlexiPass with a partner travel company they cannot be transferred back to Travelstride. The operator may allow you to change trip itineraries or dates once you have selected them, but it is at their discretion.
  8. Once you transfer credits to a partner travel company, cash refund eligibility is at the discretion of the partner travel company and is subject to the individual company’s policy for refunds.
  9. FlexiPass vouchers must be redeemed for their entire amount for one specific trip. They may not be divided or given partial value for different trips or issued partial refunds. 
  10. The list of participating tour operators is subject to change. If any company leaves the program, Travelstride will make reasonable efforts to convey at least 60 days in advance to FlexiPass holders via email.
  11. Travelstride has partnered with some of the best tour operators who are excited to be participating in this program. However, all tour operators are separate entities and travel carries inherent risks. Travelstride is not responsible for trip quality, accidents, or operator solvency once the consumer redeems the voucher.
  12. Purchasers may request a refund of their FlexiPass purchase at any time before they redeem the pass with a selected travel company partner. If a purchaser requests a refund within 90 days of purchase they will receive a full refund. If the purchaser requests a refund 91 days or later they will receive a refund minus a small cancellation fee, as outlined in the full terms and conditions.
  13. These terms and conditions are subject to change without notice though in general Travelstride will aim to notify all FlexiPass holders in advance of material changes to these terms.
  14. All terms and conditions are subject to all applicable laws and regulations.
  15. For any questions regarding FlexiPass or Travelstride please fill out the Contact Us form at www.travelstride.com/contacts and select ‘FlexiPass’.

See the full list of terms and conditions

*Get a full refund if you cancel within 90 days of purchase. 10% fee if canceled between 91-365 days of purchase. 19% fee if cancelled 366 days or more past the date of purchase

Have a question?

Give us a call

FlexiPass
A travel gift card for a changing travel landscape 

Travel anytime before 2023

Spend as long as you need finding your next vacation

FlexiPass Benefits

Discover what makes FlexiPass so special.

Save up to $600 per person

You can redeem one FlexiPass per person per trip

Trips for every type of explorer

Everything from private tours, cruises, and self-guided

Worldwide destination coverage

Choose from thousands of trips to anywhere on earth

Fully flexible cancellation policy

Receive a full refund if you cancel within 90 days

Discover what makes FlexiPass so special. 

FlexiPass Benefits

Save up to
$600 per person

You can redeem one FlexiPass per person per trip

Travel anytime before 2023

Spend as long as you need finding your next vacation

Trips for every type of explorer

Everything from private tours, cruises, and self guided

Save $600 Per Person When You Buy This Month

Watch the launch video    

Top Selling FlexiPass Gift Cards

FlexiPass values may change over time. Full terms and conditions apply. 

!

All FlexiPass are on sale this month only! 

FlexiPass 750

Buy now for a 20% discount!

$750 

$625

Purchase Now

FlexiPass 1500

Buy now for a 25% discount!

$1500 

$1200

Purchase Now

FlexiPass 2500

Buy now for a 32% discount!

$2500 

$1900

Purchase Now

Find Your Next Vacation

You have until 2023 to travel on your next adventure. Find the trip and travel company perfect for you.

FlexiPass
A travel gift card for a
changing travel landscape

Save $600 per person when you buy by Feb 28

The most versatile and flexible travel gift card in the industry. FlexiPass is redeemable on thousands of trips with the world’s top travel companies.

Worldwide destination coverage

Choose from thousands of trips to anywhere on earth

Top Selling FlexiPass Gift Cards 

FlexiPass values may change over time. Name your own price for a custom amount. Full terms and conditions apply

All FlexiPass are on sale this month only! 

!

FlexiPass 750

$750 

$625

Add to cart

Buy now and get a 20% discount! 

$1500

$1200

Add to cart

FlexiPass 1500

Buy now and get a 25% discount! 

$2500

$1900

Add to cart

FlexiPass 2500

Buy now and get a 32% discount! 

Find Your Next Vacation

You have until 2023 to travel on your next adventure. Find the trip and travel company perfect for you.

Embrace your wanderlust wisely

With a FlexiPass, you can lock in a great discount now for whenever you are ready to travel again. Did we mention that we were Product Hunt's number one product of the day?

FlexiPass Special

Up to a 32% discount on all FlexiPass purchased in the month of February

Save with this great deal before it’s gone 

days
hours
minutes
seconds
844-686-1327

Cancel Anytime

Receive a full refund if you cancel within 90 days and a small fee if you cancel after.